MB-210T01 Microsoft Dynamics 365 Sales

Length: 2 Day(s), Price: $$1,305.00 exl GST

Microsoft Dynamics 365 Sales is an end-to-end application to manage the handling of customers and potential customers. Using Dynamics 365 Sales, organizations can track data against sales goals, automate best practices, learn from data, and more.

  • Learn to efficiently manage customer relationships and prospects with Microsoft Dynamics 365 Sales.
  • Utilize Dynamics 365 Sales to track data against sales objectives and automate best practices.
  • Explore functionalities to derive insights from sales data and enhance organizational efficiency.

A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.

Students should be familiar with Dynamics 365 model-driven applications and the Power Platform. Students should also be familiar with the sales process and sales organizations. No certifications are required as a pre-requisite for this course, but PL-200T00 (Power Platform Functional Consultant) is recommended as a supplement to this course.

 1. Set up and configure Dynamics 365 Sales

 2. Manage leads with Dynamics 365 Sales

 3. Manage opportunities with Dynamics 365 Sales

 4. Work with Dynamics 365 Sales insights

 5. Manage and organize your product catalog with Dynamics 365 Sales

 6. Process sales orders with Dynamics 365 Sales

 7. Manage relationships with relationship selling in Dynamics 365 Sales

 8. Analyze Dynamics 365 sales data

 9. Define and track individual goals in Dynamics 365 Sales and Customer Service

 10. Use goal metrics in Dynamics 365 Sales and Customer Service

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